Gymnastics Etc in Bloomington, Illinois

The most complete information about gym "Gymnastics Etc" in Bloomington

Contacts of Gymnastics Etc

Address:
402 Olympia Drive, Bloomington, Illinois 61704

Website:
gymetc.com

Phone:
+1 309-663-8413

Types:
Gym

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Margo Martin

Posted Jul, 09 2019

I was very disappointed in our recent birthday party experience. We specifically asked for free time during our party experience the entire party because we had a wide range of ages present. We only were given 15 min. of the 45 min. free time. The rest of the time was structure activity which we clearly made known we did not want. I felt the staff was not friendly or helpful. When we arrived we were basically pointed upstairs and told that was our party room. My older children had to go find workers to put our ice cream in the freezer etc. and drinks in the fridge. I found the experience to be disappointing for my birthday child and my guests that came to the party. We had tried to schedule at Rising Stars but they were booked out for weeks. I can see why now. I wish we would have waited the six weeks and just had his party at Rising Stars because I know it would have been a more positive birthday party experience for all involved. The customer service today was beyond unacceptable. I feel birthday parties are too expensive to walk away with an experience such as we had today.